Returns & Exchanges
At MOTHER, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges on all unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original packaging.
Drop Off Package
Drop off your return package at any authorized carrier location or scheduled pickup point as indicated on your shipping label.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 5-10 business days for your refund to be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing